Taylor C713 heat-treatment soft-serve freezer
Twin-barrel heat-treatment freezer. Faults appear on the front display; the Manager’s Menu keeps the last 100 faults and lockouts.
What it is: Soft-serve freezer
Taylor C713 heat-treatment soft-serve freezer error codes
| Code | Meaning | Likely cause | What to do |
|---|---|---|---|
| BEATER OVERLOAD | Beater motor overload tripped | Stiff product or motor | Power off, press the beater reset, power on and restart in Auto. |
| HPCO COMPRESSOR | High-pressure cut-out opened | Hot or dirty condenser | Power off, wait 5 minutes, power on and restart in Auto. |
| PRODUCT DOOR OFF | Door not fitted | Fit the door. | |
| HOPPER THERMISTOR FAIL | Hopper probe failed | Probe | Power off; replace the probe. |
| BARREL THERMISTOR FAIL | Barrel probe failed | Probe | Power off; replace the probe. |
| SHRT / OPEN / OVER | Probe reading shorted (under 1 Ω) / open (over 1 MΩ) / above 93 °C | Probe or wiring | Check the probe shown. |
| (L/R) HPR or BRL >41F (5C) AFTER 4 HR | Mix above 5 °C for over 4 hours | Cooling or power loss | Follow local food rules; check cooling. |
| (L/R) HPR or BRL >45F (7C) AFTER 1 HR | Mix above 7 °C for over 1 hour | As above | As above. |
| (L/R) HPR or BRL >59F (15C) | Mix above 15 °C | As above | As above. |
| (L/R) ... AFTER PF | Temperature breach after a power failure | Power loss | As above. |
| (L/R) COMP ON TOO LONG | Compressor ran past the 11-minute timer | Low refrigerant, dirty condenser or low mix | Check refrigeration and mix. |
| NVRAM FAULT / RESET TO DEFAULTS | Corrupt settings, reset to factory defaults | Control memory | Re-enter the settings. |
How to enter service / parameter mode
- Press the centre of the Cone key for the Manager’s Menu and enter the access code (from the manual) with the arrow and SEL keys.
- Fault Description shows current faults; Fault History and Lockout History each hold the last 100.
For licensed technicians only. This equipment can involve mains voltage, high-voltage microwave circuits, gas and refrigerant. Isolate power (and gas) before opening panels, follow the manufacturer's manual and your local licensing rules (for example ARC refrigerant handling and electrical or gas licences). Wrong settings can spoil food or damage equipment. Check every value on the unit in front of you before changing it.
Based on: Taylor C713 operator manual, user interface section. Always check the manual for your exact model and software version.
ServiceModes is not affiliated with Taylor or any other manufacturer. Written in our own words from the manufacturer's documentation.