Convotherm maxx pro (C4) table-top 6.10 / 6.20 / 10.10 / 10.20
Combi oven with easyTouch screen. Many faults allow emergency mode: confirm the error and run any cooking or cleaning profile still offered.
What it is: Combi oven. Electric and gas, boiler and boilerless (injection) versions with the easyTouch control.
Convotherm maxx pro (C4) table-top 6.10 / 6.20 / 10.10 / 10.20 error codes
| Code | Meaning | Likely cause | What to do |
|---|---|---|---|
| E01.x | Low water | Water supply off | Turn on the water supply (both, if fitted). Emergency mode: convection up to 140 °C, no cleaning. |
| E02 | Wiring compartment too hot | Blocked fan grille or air intake underneath | Clean the grille and clear the intake. |
| E03.x | Fan fault (boiler units) | Fan or motor protection | Emergency mode: steam at 100 °C only. Call service. |
| E05 | No gas | Gas valve shut | Open the gas and restart. |
| E10 | Water filter | Cartridge exhausted | Change the water treatment cartridge. |
| E21.x / E23.x / E24.x / E25.x / E26.x | Cavity / steam generator / bypass / condenser / boiler safety sensor fault | Sensor | Emergency mode with limited modes. Call service. |
| E22.x | Core probe or sous-vide sensor fault | Probe | Cook without the probe. Call service. |
| E27.x | Steam generator heater too hot | Scale | All functions still run. Descale; call service. |
| E28.x / E30.x / E33.0 | Other heating or steam system faults | Various | Use the emergency modes offered; call service. |
| E34.0 | Boiler pump error | Pump | Unplug for about 10 s, then restart. |
| E58.0 / E59.0 | Cleaner / rinse-aid dosing pump | Canister empty or tubes not primed | Fill the canister and restart; repeat until the tubes fill. |
| E81.0 | Cooking mode error | Bad cooking profile | Load the profile again. |
| E99 / E99.9 | Communication lost / start-up error | Control | Unplug for about 10 s, then restart. |
| E40.99.x | ConvoSense / cloud / Wi-Fi communication | Network or module | Unplug for about 2 minutes, check cables, restart the router. |
| E42.x | ConvoSense camera fault | Dirty lens, glare, or camera too hot | Clean the camera; avoid reflections; close the door and let it cool. |
How to enter service / parameter mode
- Emergency mode: confirm the error on screen, then start any cooking or cleaning profile that is still offered.
Notes
- In emergency mode, cooking can take longer and be uneven, and cleaning may not be possible.
For licensed technicians only. This equipment can involve mains voltage, high-voltage microwave circuits, gas and refrigerant. Isolate power (and gas) before opening panels, follow the manufacturer's manual and your local licensing rules (for example ARC refrigerant handling and electrical or gas licences). Wrong settings can spoil food or damage equipment. Check every value on the unit in front of you before changing it.
Based on: Convotherm maxx pro C4 table-top user manual (Moffat AU), section 6.2. Always check the manual for your exact model and software version.
ServiceModes is not affiliated with Convotherm or any other manufacturer. Written in our own words from the manufacturer's documentation.