Manitowoc Indigo NXT

Touchscreen cubers that log faults in an alert log with E codes. The board also has a thaw cycle for stuck harvests and a safe mode that keeps the machine running if a level or thickness probe fails.

What it is: Modular cube ice machine. Air, water, remote and QuietQube models with the touchscreen display.

Key combo: Tap the alert icon on the display to open the alert log.

Manitowoc Indigo NXT error codes

CodeShown asWhat triggers it
E01Long FreezeThree freeze cycles in a row reach 35 minutes. Machine shuts off.
E02Long HarvestThree harvest cycles in a row reach 7 minutes. Machine shuts off.
E03Power LossPower was interrupted. Logged with a time stamp at the next power-up.
E04Hi cnd Temp / Wtr Cnd FaultLiquid line too hot: air-cooled or water-cooled condenser fault.
E05HPC FaultHigh pressure cut-out opened.
E07Starving TXV / Low On ChargeEvaporator inlet (T3) and outlet (T4) more than 12 °F apart in the last minute of freeze. Single evaporator.
E08TXV FaultSame T3 / T4 test on single or dual circuit evaporators.
E09Flood Evap1Discharge line (T2) did not warm enough compared with pre-chill (T1) in the first 6 minutes of freeze. Single circuit.
E10Flood Evap2As E09, dual TXV / dual circuit.
E11Refrig FaultDischarge temperature did not rise and evaporator did not fall by at least 10 °F by 2 minutes into freeze.
E12Curtain FaultBin-full (curtain open or off) for more than 24 hours while set to make ice.
E15Low liq tempLiquid line below 60 °F for more than a minute in freeze (fan cycle control fault).
E16Rmt Cnd FaultRemote condensing unit: liquid line below 40 °F or above 140 °F for more than a minute in freeze (CVD only).
E19ITP FaultIce thickness probe signal out of range (unplugged or faulty probe).
E20WTR FaultWater system: high probe sensed without low probe, evaporator outlet below −10 °F at 6.5–7.5 min into freeze, or low probe still wet at the end of harvest.
E21–E24T1 / T2 / T3 / T4 FaultThat thermistor read out of range during pre-chill.
E25Bin Probe FaultBin level probe out of range for 10 minutes.
E28iAUCSAutomatic cleaning option chosen but the iAuCS board is not detected. Clears once it is connected.
E31Safe ModeRunning on stored model data because the water level or ice thickness probe failed (E19 / E20).

How to enter service / parameter mode

  1. Tap the alert icon (it shows the number of messages) to see current alerts.
  2. Open the alert log from the menu to see past events with time stamps.

Other useful key presses

TaskHow
Thaw cycleIf the curtain does not open within the 7-minute harvest, the board stops the compressor and circulates, dumps and refills water 18 times (about 1 hour) before trying another freeze.
End a thaw cycleTurn the machine off and on at the keypad. Pulling the power instead restarts it in harvest.
Safe modeLets the machine run for up to 72 hours after an ice thickness (E19) or water level (E20) probe failure.

Notes

For licensed technicians only. This equipment can involve mains voltage, high-voltage microwave circuits, gas and refrigerant. Isolate power (and gas) before opening panels, follow the manufacturer's manual and your local licensing rules (for example ARC refrigerant handling and electrical or gas licences). Wrong settings can spoil food or damage equipment. Check every value on the unit in front of you before changing it.

Based on: Manitowoc Indigo NXT Technician's Handbook (000018553) and Indigo NXT installation, operation and maintenance manual. Always check the manual for your exact model and software version.

ServiceModes is not affiliated with Manitowoc or any other manufacturer. Written in our own words from the manufacturer's documentation.

More Manitowoc pages

Back to top ↑