Ice-O-Matic Elevation Series CIM cubers
Modular cuber controlled by a board with Power and Clean buttons (duplicated on the front push pad), six relay LEDs and switch LEDs for the curtains and floats. Errors show as flash patterns on the Power and Clean LEDs.
What it is: Modular cube ice machine. CIM0335 to CIM1845 (Elevation Series, 2020 manual).
Key combo: From Off (Power LED solid red): hold Power + Clean for 6 s to run Diagnostics. Hold both for 3 s to clear error codes.
Ice-O-Matic Elevation Series CIM cubers error codes
| Code | Meaning | Likely cause | How to reset |
|---|---|---|---|
| Error 1 – Power LED quick flash red | Maximum freeze (1 hour) or maximum harvest (5.5 minutes) exceeded, or both | Low charge, poor condenser airflow, water distribution, curtain switch, hot gas valve | Fix the cause, then hold Power + Clean 3 s to clear (one blue and one yellow flash confirm). |
| Error 2 – Power LED slow flash (in Off only) | Thermistor (sump water sensor) failure | Sensor or plug | Replace or reconnect the thermistor. |
| Error 3 – Power LED red + Clean LED yellow quick flash | Maximum fill (5 minutes) or maximum purge (2 minutes) exceeded | Water off, low pressure, inlet valve, float switch, purge valve or drain | Fix the cause, then hold Power + Clean 3 s to clear. |
| Power LED slow flash blue (after harvest) | Rinse, harvest check, default harvest or 3-minute compressor delay | Normal | No action needed. The compressor will not restart for 3 minutes after any stop. |
| Power LED quick flash blue | Manual harvest running | Power held 3 s from freeze | Quick press Power to cancel. |
| Power LED double flash red | Diagnostics running | Started from the buttons | Quick press both buttons to step, or hold Power 6 s to stop. |
How to start Diagnostics
- Make sure the machine is Off (Power LED solid red).
- Hold Power and Clean together for 6 seconds. The Power LED double-flashes red.
- Quick-press Power and Clean together to step to the next stage of the test (freeze and harvest outputs).
- Hold Power for 6 seconds to turn the machine off and leave Diagnostics.
Board limits
| Code | What it does | Range | Default / typical |
|---|---|---|---|
| Freeze | Minimum / maximum freeze time | fixed | 5 min / 1 h |
| Harvest | Minimum / maximum harvest time | fixed | 20 s / 5.5 min |
| Water fill | Maximum fill time | fixed | 5 min |
| Purge | Minimum / maximum purge | fixed | 7 s / 2 min |
| Bin full | Curtain open this long, or bin stat open this long, stops the machine | fixed | 30 s / 90 s |
| Restart delay | Compressor short-cycle protection after any stop | fixed | 3 min |
| Anti-slush | Pump stops 20 s when sump water reaches 36 °F (first 3 cycles after restart) or 28 °F (any time) | fixed | — |
How to change a setting (adjustment switch block)
- Isolate power before touching the board.
- Switch 1: off = 7 s standard purge, on = 5 s extra purge.
- Switch 2: on when a bin thermostat kit is fitted (for dispenser installs). Its LED then lights.
- Switch 3: off = clean reminder every 6 months, on = every 3 months (hard water).
Other useful key presses
| Task | How |
|---|---|
| From Off | Quick press Power = freeze. Hold Power 3 s = show code revision. Quick press Clean = clean cycle. |
| Any state | Hold Power 6 s = machine off. |
| During clean | Quick press Clean to move on to purge after at least 5 minutes of wash. |
For licensed technicians only. This equipment can involve mains voltage, high-voltage microwave circuits, gas and refrigerant. Isolate power (and gas) before opening panels, follow the manufacturer's manual and your local licensing rules (for example ARC refrigerant handling and electrical or gas licences). Wrong settings can spoil food or damage equipment. Check every value on the unit in front of you before changing it.
Based on: Ice-O-Matic Elevation Series CIM cuber service manual (2020). Always check the manual for your exact model and software version.
ServiceModes is not affiliated with Ice-O-Matic or any other manufacturer. Written in our own words from the manufacturer's documentation.