Victoria Arduino Eagle One

Multi-boiler espresso machine. Main alarms show as a numbered code on the display and as a pattern on the group keys, labelled A, B and C on each keypad. The alarm history names the exact boiler or probe.

What it is: Traditional espresso machine. Two- and three-group versions with optional EasyCream steam wands.

Key combo: Alarm history: Main menu → Technical settings → enter the service password → Maintenance → Alarms → Alarm history.

Victoria Arduino Eagle One error codes

CodeMeaningKeypad signalNotes
Code 1Flowmeter (volumetric counter) fault on group 1, 2 or 3The pressed key flashesControl unit is not getting pulses from that group's flowmeter.
Code 2Steam boiler fill timeoutAll keys flash togetherMachine could not fill the steam (services) boiler.
Code 3Heating timeoutKey B on all groups flashesA boiler or group did not reach its set temperature in time. History shows which one.
Code 4Probe open circuitKey B on all groups steady offNo signal from a temperature or pressure probe: steam boiler pressure, group boiler NTC, group PT1000, cup warmer or EasyCream probe.
Code 5Probe short circuitKey B on all groups steady offSame probe list as Code 4, but the probe reads shorted.
Code 6Level probe faultKey B on all groups steady onControl unit cannot read the steam boiler water level.
Code 7Coffee boiler fill faultKeys A and C on all groups flashMachine could not fill the coffee boilers.
Code 8Parameter memory error—General fault in the parameter memory.
Code 9Counter memory error—General fault in the counter memory.
Code 10Communication error—CPU and display are not talking.
Code 11Backup battery flat—Replace the CR1220 3 V battery on the board.
WarningMaintenance alarm—A maintenance interval is due.
WarningMains pressure—Water inlet pressure below 0.5 bar.
WarningWashing alarm—The set washing time has been reached; run a group wash.

How to enter service / parameter mode

  1. Open the main menu.
  2. Go to Technical settings and enter the service password.
  3. Choose Maintenance, then Alarms, then Alarm history.

Notes

For licensed technicians only. This equipment can involve mains voltage, high-voltage microwave circuits, gas and refrigerant. Isolate power (and gas) before opening panels, follow the manufacturer's manual and your local licensing rules (for example ARC refrigerant handling and electrical or gas licences). Wrong settings can spoil food or damage equipment. Check every value on the unit in front of you before changing it.

Based on: Victoria Arduino Eagle One user manual and Eagle One alarm list. Always check the manual for your exact model and software version.

ServiceModes is not affiliated with Victoria Arduino or any other manufacturer. Written in our own words from the manufacturer's documentation.

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