Scotsman Prodigy Plus flake and nugget (FS/NS/NH series)

Auger-type flake and nugget machines. A single-character code display under the front panel shows status and faults, and the front lights show water and de-scale alerts.

What it is: Modular flaker / nugget ice machine. FS0522–FS1522 flake, NS0422–NS1322 nugget and NH0422–NH1322 Nugget (harder) models.

Scotsman Prodigy Plus flake and nugget (FS/NS/NH series) error codes

CodeMeaningLikely causeWhat to do
FMaking iceNormal
F flashingFreeze about to startAuger motor starting; compressor follows
bBin fullIce sensors blocked
CCleaning cycle
LBoard locked
dTest mode
0Off
ESelf-test failedControl faultCheck the board.
1 flashingNo ice seen, waiting to retryIce sensor beam not broken within 10 minutesRestarts after 10 minutes.
1 steadyNo ice, shut downThree no-ice attempts in a rowFind the cause, then press Off then On.
2 flashingAuger motor overloaded, retryingMotor drawing too much currentRetries after about 4 minutes.
2 steadyAuger motor overload, shut downOverload came back after a retryCheck gearmotor, evaporator and bearings; press Off then On.
3No water in reservoirSupply off, float valve, or water sensorRestore water. Water light also on.
4Refrigeration pressure too high or lowPressure switch openCheck condenser and refrigerant; press Off then On.
All 4 upper lights flashingLocked out remotelyLease / remote lockContact the leasing company.

How to enter service / parameter mode

  1. Test mode: hold Off for 3 s, release, then hold Clean for 3 s.
  2. Recall codes: hold Off for 3 s and release. Press Clean repeatedly to step through the last 10 codes, newest first.
  3. Clear codes: with the unit off, hold Clean and Off together for 3 s.

Other useful key presses

TaskHow
Reset from code 1–4Press Off, then On.

Notes

For licensed technicians only. This equipment can involve mains voltage, high-voltage microwave circuits, gas and refrigerant. Isolate power (and gas) before opening panels, follow the manufacturer's manual and your local licensing rules (for example ARC refrigerant handling and electrical or gas licences). Wrong settings can spoil food or damage equipment. Check every value on the unit in front of you before changing it.

Based on: Scotsman Prodigy Plus modular flake and nugget service manual (July 2020). Always check the manual for your exact model and software version.

ServiceModes is not affiliated with Scotsman or any other manufacturer. Written in our own words from the manufacturer's documentation.

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